Diagnostics

In the SureDrop application server open an admin powershell console and browse to the SureDrop install directory, then execute the

wget "https://s3-ap-southeast-2.amazonaws.com/suredrop-downloads/compose/create-suredrop.bat" -outfile "create-suredrop.bat";./create-suredrop.bat

command. This will download the latest copy of the installer script from the cloud and execute it. Now choose 4 to enter into the diagnostics mode.

******************************
SureDrop Configuration
******************************
1) Upgrade Version
2) Upgrade PKI
3) Upgrade Logging and Audit
4) Diagnose
5) Health check
6) Add a Custom Root CA
7) Restart Container Stack
8) Start Container Stack
9) Stop Container Stack
10) Schedule Automatic Updates
11) Exit

Enter number to select an option: 4

The script will then

  • get a list of all docker containers

  • try to get log files from all relevant containers

  • get a list of docker stacks

  • get a list of tasks within the SureDrop stack

  • verify database containers

  • gather system information

and finally generate a diagnostics.txt file (and an optional log directory). Please zip and send these files to the SureDrop support team / portal.